Refund policy

We want the plan you're on to be worth it. Here's exactly how billing, cancellations, and refunds work — no fine-print surprises.

Your 15-day free trial is the risk-free window

Every plan starts with 15 free days. Your card isn't charged until day 15. Cancel any time before then and you pay nothing — there's nothing to refund because you were never charged. Trial sites come down when you cancel and are not available for download; downloads and the 30-day live window start with your first payment.

Monthly subscriptions

After the trial converts, plans bill monthly in advance. You can cancel anytime in one click from Billing — you keep full access through the period you've already paid for, and you're never charged again after that. Canceling isn't deletion: your published sites stay live for 30 days, and nothing is deleted (resubscribe anytime to pick up where you left off).

Requesting a refund

If you were charged in error, charged twice, or something genuinely went wrong, contact us within 30 days of the charge and we'll make it right. We review every request individually and issue refunds where they're warranted. Because subscriptions are billed for a period of service you can keep using after canceling, we don't automatically refund an unused portion of a month — but if your situation calls for it, ask, and a real person will look at it.

How to reach us

Signed in? Use the Contact support box on your dashboard — it reaches the team directly. Otherwise, contact us at micrositegenerator.com/contact. We reply by email.

Last updated July 12, 2026. This policy sits alongside our terms of service; where required by law, your statutory rights are unaffected.